Shipping Policy
Our Commitment
LEDTY Luxe Outlet is committed to processing and shipping orders as quickly and accurately as possible. Many orders are fulfilled through trusted fulfillment partners and authorized suppliers, allowing us to offer a wider selection of authentic products.
Where We Ship
LEDTY Luxe Outlet ships throughout the United States — all 50 states, Washington D.C., Puerto Rico, and APO/FPO/DPO military addresses. We ship to PO Boxes.
We do not ship internationally at this time.
Processing Time
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day. Processing times may be extended during peak shopping periods or for verification purposes.
Shipping Times
Most orders to the contiguous United States arrive within 3–7 business days after shipment.
Orders to Alaska, Hawaii, Puerto Rico, PO Boxes and APO/FPO/DPO addresses are delivered by USPS and typically arrive within 3–10 business days after shipment. Military mail routinely takes longer than standard domestic delivery.
Delivery estimates are not guaranteed and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.
Shipping Rates
- Orders under $100.00: $7.95 flat rate
- Orders of $100.00 or more: free standard shipping
Your rate is shown at checkout before payment.
Split Shipments
To provide the largest possible product selection, items within the same order may ship separately from different fulfillment locations. You will not be charged additional shipping solely because your order arrives in multiple packages.
Order Tracking
When available, tracking information will be emailed after your order ships. Some orders may receive multiple tracking numbers. Please allow up to 48 hours for tracking to begin updating.
Local Pickup
Local pickup is available for eligible orders. Customers will be notified when their order is ready. Orders not picked up within 7 days may be cancelled and converted to store credit. A valid government-issued photo ID may be required at pickup.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. LEDTY Luxe Outlet is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.
Lost, Delayed, or Damaged Shipments
If your shipment arrives damaged or appears to be lost, contact us promptly. We will work with the shipping carrier and, when applicable, our fulfillment partners to help resolve the issue. Packages marked as delivered by the carrier are subject to carrier investigation before replacement or refund is considered.
Special Orders
Special-order items may require additional processing time. Estimated timelines will be provided whenever possible.
Questions
For shipping assistance, contact us at hello@ledtyluxeoutlet.com.